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Home arrow Blog arrow Forum Post: CRM 2016 Online Email Signature issue
Forum Post: CRM 2016 Online Email Signature issue
Mittwoch, 31. August 2016

I have created a email signature in my personal options, however, whenever I click on "insert signature" I get a generic error - "An error has occurred. Please return to homepage and try again". I have system Admin security role. I have tried on internet explorer 11, chrome v52.0.2743.116. Does anyone else get the same issue ? See below screens for series of steps. 1. Created an email signature under personal options and set it as default. 2. Clicked on quick create to create an email activity but the email signature did not automatically get populated in the body of the email. See below screen. Even if I go to a case and create an email activity from there it does not populate the email signature automatically. 3. Now if I click on "insert Signature" button to manually insert the signature I get an error.

Original https://community.dynamics.com/crm/f/117/t/210375.

 

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