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Home arrow Blog arrow Forum Post: Received Email in multiple Queues
Forum Post: Received Email in multiple Queues
Mittwoch, 31. August 2016

Hi, I am trying to add an email which is received in CRM to Multiple Queue, If I do manually(From form Clicking the Add To Queue button and selecting any queue) will adds up in a new Queue Item in Selected Queue. But If I do it through code it moves email from one queue to another queue. I wanted to add the received email in multiple queues. From Microsoft Website - "Specifying the SourceQueueId property is optional. If the record that is specified by the Target is not in a queue, it is added to the destination queue. If the record is already in a queue, it is moved from the queue to the destination queue. The records cannot be added to multiple queues, except for email records that have the status "Received." However, a "Received" email record cannot be added multiple times to the same queue." Any Ideas, Thanks

Original https://community.dynamics.com/crm/f/117/t/210379.

 

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